11kk is fully committed to protecting the privacy and security of your personal data. This document clearly explains how we collect, use, store, and safeguard your information — without any confusing technical jargon.
11kk is an online entertainment platform operating in 11kk.ml, offering a wide range of gaming options to users in Malaysia. We understand that your trust is the most valuable asset we hold — and that trust begins with full transparency about how we handle your personal data.
This Privacy Policy applies to all users who register, browse, or use any part of the 11kk platform, whether via web browser or mobile app. This document describes the types of data we collect, the purposes for collection, how it is stored, who may receive it, and the rights you hold as a user.
We update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via in-platform notifications or your registered email.
11kk collects several categories of information to ensure a safe, seamless, and personalized user experience. Below are the full details of the information we collect:
When you register an account at 11kk, we require the following basic information:
To process deposits and withdrawals, we may collect:
Important to remember: 11kk does not store full credit or debit card details. All payment processing is handled through PCI-DSS compliant payment gateways, and we only receive secure tokens from payment service providers.
Every time you use the 11kk platform, our system automatically records technical data including:
We record your gaming activity for security, dispute resolution, and service improvement purposes, including game history, bets placed, wins and losses, and bonus and promotion usage.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Identity verification, account communications | Throughout active account + 5 years |
| Financial Data | Transaction processing, KYC, fraud prevention | Minimum 7 years (legal requirement) |
| Technical Data | Security, fraud detection, UX improvement | 90 days to 2 years |
| Gaming Activity Data | Dispute resolution, responsible gaming | Throughout active account + 3 years |
| Communication Data | Customer support, dispute records | 3 years after case closure |
Every piece of information we collect has a clear and legitimate purpose. 11kk does not collect data merely to store it — every use is based on genuine operational, security, or legal requirements.
Your information is used for the following purposes:
11kk does not sell, rent, or trade your personal data. This is our absolute commitment to every user who trusts our platform. However, there are limited situations where we need to share your data with certain parties to ensure the platform operates securely and in compliance with the law.
We share necessary data with third-party service providers who help us operate the platform, including:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purposes.
11kk may be required to disclose your data to lawful authorities if mandated by law, court order, or direction from a relevant regulatory body. In all such cases, we will disclose only the minimum information necessary and will notify you where permitted by law.
The security of your data is 11kk's highest priority. We continuously invest in the latest security infrastructure and practices to ensure your data is always protected from cyber threats, unauthorized access, and any form of misuse.
Key security measures we employ include 256-bit SSL encryption for all data transmissions between your device and our servers, two-factor authentication (2FA) available for all accounts, round-the-clock automated security monitoring that detects suspicious activity, regular security audits by independent cybersecurity firms, and the isolation of sensitive data in restricted, controlled environments.
The 11kk platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored in your browser when you visit our platform.
We use three main types of cookies:
You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect the overall functionality of the platform.
As a 11kk platform user, you have clear and enforceable privacy rights. We fully respect these rights and are committed to processing every request within a reasonable timeframe.
Your data may be stored or processed on servers located outside Malaysia for cloud storage and technical processing purposes. In all such cases, 11kk ensures that data transfers are carried out with protections equivalent to or higher than the standards observed in Malaysia, and all receiving parties are bound by comprehensive data protection agreements.
The 11kk platform strictly does not allow individuals under the age of 18 from registering or using any of our services. We do not knowingly collect personal data from children. If we discover that a child's data has been collected without our knowledge, we will immediately delete the relevant information and close the account involved.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 11kk handles your personal data, please contact our privacy team through the following channels:
For official requests regarding access rights, data correction, or deletion, please use the live chat channel or email, clearly stating the type of request and your account information (username and registered phone number) for identity verification.
Register your 11kk account with confidence — your privacy and data security are protected with the latest encryption technology.
Register Now — Free Login11kk fully recognizes and respects your privacy rights. The following are the rights you hold as a user of our platform.
You have the right to request a complete copy of all personal data we hold about you at any time. We will provide a data report within 14 business days.
If any information we hold is inaccurate or outdated, you have the right to request an immediate correction. We will update your data within 7 business days.
You may request the deletion of your personal data, subject to legal data retention requirements. Requests will be processed within 30 business days.
You have the right to object to the processing of your data for direct marketing or profiling purposes at any time, and we will respect your decision promptly.
You may request your personal data in a machine-readable format for transfer to another platform. We support data export in CSV and JSON formats.
In certain circumstances, you have the right to request that we restrict the processing of your data while any dispute or review is pending resolution.
We use multi-layered protection to ensure the privacy and security of your data at all times.
All data transmitted between your device and 11kk servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
Protect your account with an extra layer of security through two-factor authentication. Every login requires verification via an OTP sent to your registered number.
11kk has never and will never sell, rent, or trade users' personal data. Your information belongs entirely to you — it is not a business asset of ours.
Our automated monitoring system operates around the clock to detect suspicious activity, unauthorised access attempts, and any cyber threats in real time.
Our KYC process uses a licensed identity verification system that complies with international standards. Your identification documents are processed securely and are not stored in open format.
The 11kk platform undergoes periodic independent security audits by certified cybersecurity firms to ensure our data protection systems consistently meet the latest standards.
You now have a full understanding of how 11kk protects your personal data. Register a free account today and enjoy over 1,000 games of your choice with complete peace of mind.